Software Vendors & OEMs
Ready to integrate web DICOM PACS Viewer and connectivity solutions
Software Vendors & OEMs
Ready to integrate web DICOM PACS Viewer and connectivity solutions
Hardware Vendors & OEMs
Ready to integrate web DICOM X-ray Viewer and connectivity solutions
AI & CAD Vendors
Open to medical artificial intelligence and ready to integrate web DICOM Viewer
Education & Research
DICOM anonymization or sharing service, DICOM Library and WEB DICOM Viewer
3D Objects Scanning
3D objects scanning, visualization and image exporting for 3D printing use
How can I test the DICOM Viewer?+ -
There are several possibilities to test web DICOM Viewer:
Can I use MedDream for diagnostic imaging?+ -
Yes, MedDream is intended to be used for diagnosis, review and analysis by trained professionals such as radiologists, physicians, clinicians. MedDream is FDA cleared for diagnostic use and CE certified as a Class IIa device. Read more about certifications.
Is the MedDream DICOM Viewer free to use? If not, how can I use trial?+ -
MedDream is a commercial DICOM Viewer. There are several possibilities to try it for free:
What is the limit of the DICOM Viewer‘s trial edition?+ -
There is a possibility to get demo license for 45 days. In case you need a longer period for trial, please contact us at: firstname.lastname@example.org
Which medical imaging modalities does the MedDream DICOM Viewer support?+ -
MedDream DICOM Viewer is covering all DICOM modalities. It seamlessly integrates with the most common medical imaging devices, such as: computed tomography (CT), magnetic resonance (MRI), positron emission tomography (PET), digital radiography (DR), digital radiography (DX), computed radiography (CR), electrocardiography (ECG), ultrasound (US), endoscopy (ES), mammography (MG), fundus imaging (retina images, ophthalmology) and so forth.
All supported DICOM modalities are described in the MedDream DICOM Viewer Specification file.
Does DICOM Viewer support electrocardiography (ECG)?+ -
Yes. Read more about specific DICOM Viewer’s ECG features here.
Does DICOM Viewer support retina images/fundus imaging?+ -
Yes. Read more about DICOM Viewer’s fundus images/retina imaging features here.
Does DICOM Viewer support MPR (multi-planar reconstruction)?+ -
Yes. Read more about DICOM Viewer’s MPR features here.
Watch video tutorial about MPR features of DICOM Viewer:
Does MedDream support medical video files?+ -
Yes, DICOM Viewer supports medical videos from ophthalmology devices, microscopes, endoscopes, surgical video cameras, arthroscopes, echoscopes and other medical video sources. Read more about medical video viewer here.
Which medical video formats does the DICOM Viewer support?+ -
DICOM Viewer supports these DICOM video formats:
Which types of documents are supported by the DICOM Viewer?+ -
PDF files, SR documents, any data stored or documents scanned as DICOM images are supported by the DICOM Viewer. Any scanned documents in non DICOM format, can be converted by our DICOM converter.
Can I convert non-DICOM files before uploading?+ -
Yes, with our DICOM converter and sender to PACS/VNA.
Can I anonymize patient data before uploading it?+ -
Why some of the measurements are shown in pixels, but not millimeters, why is that?+ -
In some studies, there is no information about pixel representation. If equipment, which performs exams does not provide such information, measurements are displayed in pixels. DICOM Viewer’s user can use calibration tool, so after that measurements will be displayed in millimeters.
Please refer to Calibration line function description in the User Manual.
When the annotations are created (ex: linear measure), where are they saved?+ -
If multiple people would edit/add/remove annotations, what the user can see?+ -
Why are we looking at the magnetic resonance study as video and not as images?+ -
Most probably you should switch off cine mode. Please refer to Cine mode description in the User Manual.
We need to deliver CD/DVD to our patients with their images and reports to visualize them. How can this be done?+ -
Export with burn is a standard function. Please refer to Export function description in the User Manual.
Watch video tutorial about Export function:
Can the viewer be pre-configured to show a certain layout (ex: 2x2, etc.)?+ -
Yes, the DICOM Viewer has DICOM Hanging Protocols. Read more about DICOM Hanging Protocols by following the link.
Can MedDream DICOM Viewer be used for mammogram diagnosis?+ -
What is the price of MedDream license? What is process of purchasing?+ -
For pricing details, please contact us at: email@example.com.
Is the price for DICOM Viewer one-time payment?+ -
There are several pricing modules and one of them is a one-time payment. However, we always recommend to our customers to purchase annual updates and support, in order to use the best product we provide. For price quote please contact us at: firstname.lastname@example.org.
Can I purchase the DICOM Viewer and pay by monthly subscriptions?+ -
For pricing details, please contact us at: email@example.com.
Can I purchase only one registration key and use the product on several computers?+ -
No, one license is dedicated for one server or one computer instance. For special cases please contact us at: firstname.lastname@example.org.
How can I activate the license?+ -
You can find detail instructions about license activation in the User Manual, read License registration part.
How can I input the activation code?+ -
You can find detail instructions about inputting the activation code in the User Manual, read License registration part.
How can I re-activate the license?+ -
Conditions for DICOM Viewer license re-activation:
For the details please contact us at: email@example.com.
Can I upgrade existing license of MedDream DICOM Viewer or PACS server?+ -
Yes, the license can be upgraded, please contact us at: firstname.lastname@example.org.
How much would it cost after one year, if we want to continue getting support/updates?+ -
For price quote, please contact us at: email@example.com.
Do you make custom changes and if yes, how is that priced/licensed?+ -
Yes, we provide custom works, if we have a clear and specific function demanded, it depends on the duration and amount of custom works.
For price quote, please contact us at: firstname.lastname@example.org
The version I have installed shows demo message dialog box regularly. Can we get a trial license to enable other users to test the features?+ -
Yes, there is a possibility to get demo license for 45 days. Please contact us at: email@example.com
Is MedDream vendor neutral DICOM Viewer?+ -
Yes, MedDream is vendor neutral DICOM Viewer. Also, DICOM Viewer is ready to integrate into any custom solution, commercial PACS/VNA and is compatible with open source: PacsOne, dcm4chee, Orthanc, Conquest, ClearCanvas, etc. Read more about DICOM Viewer integration: here.
What OS does the DICOM Viewer support?+ -
The DICOM Viewer supports both Windows and Linux operating systems. Find more details about supported operating systems in the MedDream DICOM Viewer Specification file.
What PACS servers/VNA does the MedDream DICOM Viewer support?+ -
The DICOM Viewer supports these PACS servers/VNA:
All supported PACS servers are described in the MedDream DICOM Viewer Specification. The DICOM Viewer can be integrated into any PACS system by plugins under request. For the details, please contact us at: firstname.lastname@example.org.
Is it possible to integrate the viewer with my PACS server/VNA?+ -
Yes, it is possible, please send the below written details to email@example.com and we will get in touch with you:
Can I migrate data from PACS server/VNA I'm curretly using?+ -
I noticed that for dcm4chee only MySQL is supported. We use Postgress. Is it supported?+ -
Yes, Postgress is supported also. Please note, that MedDream 7.1.1 has full support for PostgreSQL + dcm4chee (2.x) though configuration examples are incomplete. Support for PostgreSQL + dcm4chee-arc-lite (5.x) is present in Java mode only, thereby limiting some functionality. For more information please contact us at: firstname.lastname@example.org.
Can the DICOM Viewer be integrated into existing HIS/EHR?+ -
Yes, MedDream has flexible and open integration interface into any other medical application, like: HIS/RIS/EHR/EMR/PHR. Read more about DICOM Viewer integration and possible integration types in the MedDream DICOM Viewer Specification. Also, there is a possibility for custom integration under request. For detailed integration specification please contact us at: email@example.com.
Voice recognition integration?+ -
Voice recognition is be possible by integrating third parties like Dragon, etc. products. For more information please contact our support team at: firstname.lastname@example.org
I need to integrate a specific diagnostic algorithm, is the DICOM Viewer open to integrate healthcare AI, CAD algorithms or other clinical decision support systems?+ -
MedDream is open to medical artificial intelligence, radiology AI and computer-aided diagnosis, white label product with OEMs’ branding possibility. Read more about web visualization solutions for medical AI vendors here.
What support will I get?+ -
You will get annual technical support and bug fixing. Support is provided via email and remote connection (8 a.m. – 5 p.m. EET (winter) and EEST (summer)). Contact support.
How to install DICOM Viewer?+ -
Do I need to install the DICOM viewer in every workplace?+ -
Does DICOM Viewer support smart devices?+ -
Which web-browsers does the DICOM viewer support?+ -
The DICOM Viewer supports these web-browsers: Microsoft Edge 16 or later, Mozilla Firefox 58 or later, Google Chrome 63 or later, Safari 5 or later. All supported web-browsers are described in the MedDream DICOM Viewer Specification.
Can DICOM Viewer retrieve images and patient data from multiple sources?+ -
Does the viewer support multiple displays?+ -
How to report a problem with MedDream?+ -
A commercial license shows error message. What should I do?+ -
Why I cannot see the images from modality or my current PACS/VNA?+ -
What is the recommended hardware? Where can I find the hardware requirements?+ -
Depending on each specific installation, the preliminary hardware sizing information may vary slightly based on the modalities used in the institution. The minimum hardware requirements for the MedDream Application Server you can find by following the link or in the MedDream DICOM Viewer brochure, page 10.
I need to change the hardware, should I get a new license key?+ -
What are the minimum system requirements and capabilities?+ -
The minimal system requirements are described in: the User Manual.
Can the system be tied to LDAP or some other user database in the backend?+ -
Does the DICOM Viewer support multi-languages?+ -
Yes, the DICOM Viewer supports English, Lithuanian, Russian languages and can support any other language. If you have your distributor, the distributor is usually responsible for the translation correspondence. Please contact email@example.com for more information.
Does the DICOM Viewer support displaying patient and study data in other languages, for example, Japanese language?+ -
Does the DICOM Viewer's user interface supports other languages, for example, Japanese language?+ -
DICOM Viewer’s UI can be translated by modifying locale files in %MedDream-root%/locales folder. For documentation, like user manual, etc., translations please contact us at firstname.lastname@example.org.
Where can I download DICOM Viewer’s installation package?+ -
Where can I find DICOM Viewer’s Install Manual?+ -
Install Manual (Service/Servicing/Installation) you can find inside the MedDream DICOM Viewer version zip file, if you downloaded it, or online by following the link: Install Manual.
Where can I find DICOM Viewer’s User Manual?+ -
User Manual you can find inside the MedDream DICOM Viewer version zip file, if you downloaded it, or online by following the link: User Manual.
Where can I find DICOM Viewer’s DICOM Conformance Statement?+ -
DICOM Conformance Statement you can find inside the MedDream DICOM Viewer version zip file, if you downloaded it, or online by following the link: DICOM Conformance Statement.
Where can I find DICOM Viewer’s Release Notes or Change log?+ -
You can find the latest release notes with version change log and all modification history by following the link: Change log.
What is the End User License Agreement (EULA) of DICOM Viewer?+ -
An End-User License Agreement (EULA) of DICOM Viewer is a legal contract entered into between a software developer (Softneta UAB) or vendor and the user of DICOM Viewer. A EULA specifies in detail the rights and restrictions which apply to the use of the DICOM Viewer. This kind of legal agreement grants a user a license to use the the DICOM Viewer and presents important terms, restrictions on use, limits on liability of the software developer to the end-user, and other useful clauses.
The user must agree to the terms of the EULA. This ensures that users are held to be in agreement with the terms of the presented EULA before they are allowed to use DICOM Viewer.
Is it possible to re-brand the DICOM Viewer and use other logotype?+ -
Re-branding is possible with custom license. You can to customize the DICOM Viewer, like white label product, by changing: logotype, product name, colour scheme, contact details. Possibility to change theme default color (red) to the blue color with one click. Watch video tutorial: how to change theme colour.
What aspects of the DICOM Viewer can be changed under re-branding?+ -
Please read Rebranding section with full description in the Install Manual file.
Is there any way to add measurement tools that are not part of the original DICOM viewer (ex. via plugins)?+ -
Yes, this is possible by adding external link to the third party solutions. For more information please contact us at email@example.com.
Is MedDream software FDA or EMA approved? If yes, for what kind of use?+ -
Does MedDream software has 21CFR compliance? For clinical trial use in USA?+ -
Is MedDream software CE certified?+ -
Yes, the medical software MedDream is certified as CE class IIa device. Read more about DICOM Viewer’s certifications.
Does DICOM Viewer support Oblique MPR/MIP/3D?+ -
Yes, please follow the link to read more about 3D option and advanced MPR features, including: Oblique MPR/MIP/MinIP/AVG.
Watch DICOM 3D Viewer video tutorial:
Is the 3D DICOM Viewer, which is shown on the online demo, part of the MedDream DICOM viewer? If not, how is it licensed?+ -
Is the 3D rendering done on the server or the client? If it is the server, what are the server requirements?+ -
At the moment the 3D rendering is performed at the server side. To get the requirements please contact us at: firstname.lastname@example.org.
Is there a DICOM Viewer’s veterinary version?+ -
Yes, VET DICOM Viewer can be reviewed here:
Read more about our Veterinary Imaging solutions.
What specific features of veterinary imaging does the DICOM Viewer have?+ -
Is the DICOM Viewer been used by a science, research groups? If yes, was it customized or do you have a custom version for that?+ -
Yes, it is used by university hospitals and science research institutions, there is a possibility to provide custom solutions by request. Please contact us at: email@example.com.
How can I become your distributor or local agent?+ -
For the terms to become a local agent please contact us at: firstname.lastname@example.org.
I’m a distributor. Can I sell DICOM Viewer to the end users?+ -
Please contact us at: email@example.com.
Have a question not answered by our FAQs?+ -
Contact us. We guarantee to respond within 1 business day.